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Frequently Asked Questions
Are items new or pre-owned?
Most items are donated and pre-owned unless the listing states otherwise. Please review the description and photos for condition details, measurements, and any noted imperfections.
Can my order be shipped?
Available shipping and pickup options are shown in the listing or at checkout. Please review these options before purchasing, as some items are available for local pickup only.
Can I return my purchase?
All online thrift shop purchases are final sale. Please review the listing carefully before ordering. If your order arrives damaged or you receive the wrong item, contact us at onlinemanager@vivapima.org so we can help.
Is my donation tax deductible?
VIVA PIMA! is a qualifying 501(c)(3) non-profit organization, and your donation is tax-deductible to the full extent of the law on your federal income tax return. Additionally, for Arizona residents, VIVA PIMA! is a State-recognized Qualifying Charitable Organization (QCO Code: 20040), allowing eligible taxpayers to receive a dollar-for-dollar credit on their Arizona state tax return.